TYPES OF INFORMATION GATHERED
When you create an account with Bakesy, we ask that you to provide certain personal information, including a valid email address, Apple, Facebook or Google account log in details and username. We may ask you to provide or otherwise collect additional information that you provide us, such as, your profile details, zip code, telephone number or other contact details, financial information (such as payment method, bank account information, and credit card number). We may also reserve the right to require additional authentication information (such as your government issued ID, passport, or driving license, as permitted by applicable laws). We also collect information about your communications with Bakesy in addition to your communications with other Users on Bakesy.
Furthermore, we collect information while you access, browse, view or otherwise use our Services. We use this information to enhance user experience and monitor for preventing fraud and inappropriate content or behavior. We also collect supplemental information obtained from third parties such as demographic and navigation data, if applicable.
Once you register, your username and/or name, and additional information regarding your activity is made public and may be visible to all Users on our Services. This information includes photos you upload, avatar from Apple, Facebook, or Google (if used), ratings, bakery information, and additional information that you may choose to include in your profile.
Payment information: Your credit card information or payment information, will be processed by "Stripe" (payment platform), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the products. Bakesy reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.
HOW LONG WE KEEP YOUR DATA
Personal data will be kept for the time necessary for the provision of the Bakesy Service and its functionalities or as long as the User does not close their account or withdraws their consent. The user's personal data will be deleted from our database immediately the user's account is closed or his consent withdrawn.
HOW WE USE YOUR INFORMATION
We use the information we collect primarily to provide, maintain, protect and improve our current application. We use personal information collected through our site as described below and described elsewhere in this Policy to:
Identify you as a user in our system.
Create and maintain user registration.
Create and manage user accounts.
Provide the application (Android and iOS version).
Provide payment links.
Provide the platform to connect bakers with customers.
Facilitate communication between bakers and customers.
Operate, maintain and provide to you the features and functionality of the application.
Improve the application.
Understand and enhance your experience using the application.
Send emails through bulk email delivery platforms.
Respond to your comments or questions through our support service
Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
Communicate with you about upcoming events and news about the application.
Marketing purposes of “Bakesy”.
Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
HOW DO YOU GET MY CONSENT?
By using the Bakesy website or by downloading and installing the Bakesy application, registering and opening an account, using its features and providing us with personal information to communicate with you, you agree to the collection, use, and disclosure of your personal information for the purposes of providing the functionalities of Bakesy. You have the right to withdraw consent at any time by sending us your request through the contact information or our support team. Your information will be deleted from our databases within a maximum of 5 days after your request to withdraw consent or the closure of your account.
HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Other users: We share personal information with other users for the sole and exclusive purpose of providing the proper and optimal functioning of the application. This information is shared for the sole and exclusive purpose of connecting bakers and customers to provide the products and services offered by bakers through the application.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include payment processing (Stripe), sending emails, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of Bakesy and others: We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Bakesy, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information: Bakesy uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the application and website. We may also use aggregated anonymous information to provide information about the App to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address: The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
PROTECTING YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the application, transaction information is transmitted to and from the application in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Bakesy follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Bakesy receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Bakesy strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the following rights in relation to your personal data provided to Bakesy:
Access your personal data.
Request the correction of inaccurate data.
Request its deletion.
Request limitation of the processing of your data.
Oppose the treatment of your data.
Request your portability.
Not be subject to automated individual decisions.
The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request.
Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement, If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE (CalOPPA)
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA).
According to the California Online Privacy act, you have the following rights:
Know what personal data is being collected.
Know whether your personal data is sold or disclosed and to whom.
Access to your personal data.
Request to delete any personal information about you.
Not be discriminated against for exercising their privacy rights.
CHILDREN’S ONLINE PRIVACY PROTECTION
We are in compliance with the requirements of the GDPR (General Data Protection Regulation - European regulation) and the California Online Privacy Protection Act (CalOPPA – U.S regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age, without the authorization of their parents or legal guardians. Our application and website are all directed to people who are at least 18 years old or older. Minors under the age of 18 must have authorization from their parents or legal guardians for registration and use of the application.
EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on you is incorrect or incomplete, please contact us at email@example.com. We will promptly correct any information found to be incorrect.
To opt-out of Bakesy email, follow the instructions included in the email. Your request should be processed within 48 hours.
SUPPLIERS AND OTHER THIRD PARTIES
If you disclose your information to others while using Bakesy, different rules may apply to their use or disclosure of the information you disclose to them. Bakesy does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Bakesy is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Bakesy site. Bakesy encourages you to practice caution before disclosing personal information to others.
WHAT ARE COOKIES?
“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are widely used in order to make website work more efficiently, as well as providing information to websites. Cookies are used to measure which parts of the website people visit and to customize your experience. Cookies also provide information that helps us monitor and improve the website’s performance.
If you do not want Cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some Cookies and to alert you when a Cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of the Bakesy website.
If you want to remove previously-stored Cookies, you can manually delete the Cookies at any time. However, this will not prevent Bakesy website from placing further Cookies on your device unless and until you adjust your Internet browser setting as described above.
Our aim is to continually improve Bakesy’s online experience. Cookies help to make our website work better and more efficiently. However, you can stop Cookies from being downloaded to your device at any time by selecting the appropriate settings in your browser.
Third-party cookies may come from partners that provide functional web tools for our site, other website where we advertise and from social networks.
Session Cookies are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage for improvement of our website.
The data collected by the Bakesy website and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfill the purposes mentioned above.
USES OF COOKIES
Our Cookies are used for the following purposes:
Strictly Necessary: These Cookies are essential for Bakesy’s website to perform its basic functions.
Security: We use these Cookies to help identify and prevent potential security risks.
Analytics and Performance: Performance Cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them.
When we receive formal written complaints, it is Bakesy’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between “Bakesy” and an individual.