Question 1

What is Bakesy?

Accepted Answer

Bakesy is the simple all-in-one app that streamlines your home baking business.   You will have one app to:   · Receive order request details from your customers   · Easily create invoices   · Process in-app payments or track out-of-app payments   · Block off calendar and show customers your availability   · Track due dates for upcoming orders   · Manage your home baking business on-the-go

Question 2

Do my customers need to download the Bakesy app to order from me?

Accepted Answer

No, the Bakesy app is only for bakers.   Your customers can order online through your Bakesy Link, or you can continue to receive orders through your current methods (email, social media, website, etc.), and then simply create an invoice within the app.   To do this, select ‘Schedule’ on the bottom menu, then select ‘Create Order’ on the top right of the screen.   Customers do not need to create a Bakesy account online to receive invoices or to make credit card payments through our secure payment platform powered by Stripe.

Question 3

How much does Bakesy cost?

Accepted Answer

You will receive your first 60 days for free, then there is a monthly subscription cost of $9.99. Don’t forget that this is tax deductible!

Question 4

Can I import my existing orders?

Accepted Answer

Yes, Bakesy allows you to import all of your existing orders.   This feature allows you to enter the following information for your existing orders: · Customer name · Need by date · Type of baked good · Quantity · Total order amount · Balance due · Order notes

Question 5

Can I still receive orders outside of Bakesy?

Accepted Answer

Yes, you can continue to receive orders through your current methods (email, text message, social media, etc.). Just simply create an order/invoice within the app by selecting ‘Schedule’ on the bottom menu - then select the blue ‘Create Order’ button on the top right.    Once you do that, select ‘Enter customer details’ or if your customer’s contact info is already saved in your phone, you can select ‘Select from phone contacts’.

Question 6

Can I receive payments outside of Bakesy (e.g. Cash, PayPal, Venmo, etc.)?

Accepted Answer

Yes! You can also specify your payment preferences on invoices.  To do this, be sure to select ‘Other’ under ‘Payment Methods’ while creating an invoice if you want to be paid outside of the app.    To display the payment platform(s) you accept, be sure to add this info to your profile by selecting ‘Profile’ on the bottom menu - then select ‘Edit Profile’.   From there, scroll down and select ‘Payment Methods’.    You can then specify the payment platforms you accept and input your usernames for those platforms.    Please note that this info is not made public and will only show up on invoices that you send to customers.

Question 7

What are the benefits of using Bakesy Secure Payments?

Accepted Answer

While you can continue to accept payments through current methods (e.g., Cash, Venmo, Paypal, etc.), Bakesy Secure Payments is fully integrated with Bakesy's order management, so you don't have to manually mark your orders as 'paid' within the app.   Bakesy Secure Payments also protects you from losing revenue when customers dispute Venmo or personal PayPal transactions.  Bakesy Secure Payments are secure and processed on Stripe’s SSL-encrypted platform with fraud detection systems to protect you and your customers. Stripe is an industry leading payment platform company and used by companies like Amazon and Google   Processing payments through us is optional and only offered as a convenience to our users.    Payment processing fee: 3.9% + $0.30    Customers do not incur any fees, so you can bake this into your pricing!

Question 8

Can I have a custom domain for my Bakesy Link?

Accepted Answer

Yes! You can purchase your own custom domain online and have it rerouted to your Bakesy Link.  If you purchase your domain on GoDaddy: click on your domain name within GoDaddy then select ‘manage DNS’ - scroll down and there will be a section called ‘forwarding’ - there will then be two choices ‘domain’ and ‘subdomain’. Under ‘domain’ you will then click ‘add’   From there, copy/paste your Bakesy Link in that text box under ‘forward to’ then select save.   *If you purchased your domain through another vendor. Please ask their support team about ‘domain forwarding’

Question 9

Will Bakesy replace my website for my baking business?

Accepted Answer

It's up to you! Bakesy can easily be integrated within your website without having to get rid of your current content.

A lot of bakers embed their Bakesy Link within their site (e.g. adding a menu option that reroutes to their Bakesy Profile). Customers can then visit your website and send you order requests that feed directly to you via the Bakesy app!

Question 10

What are the laws and regulations around home bakeries?

Accepted Answer

Due to the recent expansion of cottage food laws, most states no longer require that commercial food production take place in a certified commercial kitchen.   Home bakers should be familiar with their state and local laws before establishing a baking business, as regulations may vary depending on state and local county.   Bakesy is a strong advocate for the continued expansion of cottage food laws, as home bakeries promote more spending in local economies, provide more flexible work arrangements, and serve as a launch pad for successful business creation and economic development.